Elder Law, Aged Care & Retirement Villages

A Listening Ear to Determine and Action YOUR Needs and Wants

Elder Abuse

Elder abuse can be defined as any act within a relationship of trust which results in harm to an older person. It can consist of emotional, financial, physical, sexual abuse or neglect.

The Queensland Government website (in the Seniors section) lists examples of abuse as follows:

Misusing an Enduring Power of Attorney by taking money or property improperly

Frightening someone by threatening to hurt a pet or break belongings

Intimidating, humiliating, or harassing a person

Stopping a person from seeing family or friends

Threatening to evict someone or put them in a nursing home

Denying someone the right to make their own decisions

Pension skimming

Selling someone's belongings without permission

Forcing a person to change their will

Denying someone access or control of their own funds

Not allowing services to help someone

Neglecting a person's physical, medical or emotional needs

Slapping, hitting, pushing or restraining

Making unwanted sexual approaches or behaving indecently

Many elders are very private and do not want to discuss their concerns as they may fear that the abuser will take action against them, they may be sent to a care facility or  they feel ashamed that somehow this is their fault and that it has come to this.

If you suspect someone you know is at risk of abuse or suffering abuse, then step forward and take some action.

If you can speak with the person, ask some open/general questions or if there are signs of abuse – ask some more directed questions.

At MMLaw we can also advise and assist you on the steps to take to try and stop elder abuse occurring.

Image of elderly abuse by care taker

List of Support Services

In an emergency phone the Police on Triple Zero (000)

Call the Elder Abuse Helpline  (9am–5pm, Monday to Friday) for free and confidential advice for anyone experiencing elder abuse or who suspects someone they know may be experiencing elder abuse.
Phone: 1300 651 192 (Queensland only) or (07) 3867 2525 (rest of Australia).

ADA Australia

Provides general advocacy support or guardianship advocacy to older Queenslanders experiencing discrimination, harm or abuse.  Phone: 1800 700 600


Depression and anxiety information, advice and referrals.
Phone: 1300 224 636

Crime Stoppers

Information provided by the community assists with crime fighting and crime prevention.
Phone: 1800 333 000

DV Connect

Provides free help for women, men, children, and pets affected by domestic and family violence across Queensland.
Phone Women’s Line: 1800 811 811
Phone Men’s Line: 1800 600 636


Counselling services for anyone at any time.
Phone: 13 11 14

Office of the Public Guardian

Protects the rights and interests of vulnerable Queenslanders, including adults with impaired decision making capacity.
Phone: 1300 653 187

Public Trustee

Provides a range of services that help you plan for the future.
Phone: 1300 360 044

Queensland Civil and Administrative Tribunal

Appoints guardians or administrators to act on behalf of adults with impaired decision making capacity.
Phone: 1300 753 228

Seniors Legal Services

Free legal and support services for seniors.